Configure a direct ordering channel from menu to handoff
Quick answer
Define fulfillment, hours, charges, payments, and order ownership before promoting direct ordering. Wobistro includes order management, delivery-time controls, shipping charges, coupons, and customer-facing checkout.
Step-by-step workflow
- Publish only items available for the chosen fulfillment modes.
- Set ordering hours, delivery timing, shipping areas or charges, and any free-delivery threshold.
- Enable an available payment method and document payment-failure handling.
- Place a test order through checkout and follow it to pickup or delivery handoff.
Pre-launch checks
- Taxes, charges, discounts, and totals match operator rules.
- The order reaches the responsible staff view.
- Guests receive a clear next step after submitting payment or an order.
Frequently asked questions
What should be tested before launch?
Test hours, sold-out items, modifiers, coupons, fees, payment outcomes, and staff notification.
Can restaurants configure delivery charges?
The platform includes shipping-charge and delivery-time management; availability depends on the active plan and setup.
Who owns order accuracy?
The restaurant must keep its menu, availability, taxes, fulfillment rules, and handoff process accurate.
Product scope and operator responsibility
Wobistro provides the digital controls referenced in this guide, subject to the active plan and configuration. The restaurant remains responsible for food safety, allergen disclosure, pricing, taxes, payments, staffing, availability, fulfillment, accessibility, and local compliance.