Turn each digital order into an accountable kitchen handoff
Quick answer
Assign one staff owner to receive new orders, verify the kitchen copy contains the needed context, and define who updates status. Wobistro includes order management, POS paths, and a printable kitchen copy.
Step-by-step workflow
- Name the device and staff role responsible for incoming orders.
- Verify item names, quantities, modifiers, notes, order mode, and table or customer context.
- Print or display the kitchen copy at the production station.
- Define the exact status change used when an order is accepted, ready, or handed off.
Pre-launch checks
- A test ticket is readable at the production distance.
- Modifiers and guest notes survive the handoff.
- The team has a manual ticket fallback for device, network, or printer failure.
Frequently asked questions
What belongs on a kitchen ticket?
At minimum: order identity, items, quantities, modifiers, notes, timing, and fulfillment or table context.
Who should change order status?
Assign one accountable role per shift so status does not become ambiguous.
Does software replace the outage fallback?
No. Keep a documented manual workflow for connectivity, printer, and device failures.
Product scope and operator responsibility
Wobistro provides the digital controls referenced in this guide, subject to the active plan and configuration. The restaurant remains responsible for food safety, allergen disclosure, pricing, taxes, payments, staffing, availability, fulfillment, accessibility, and local compliance.